Reviews

"Mrs. Amanda Pratt is always so very kind, patient, thorough and accommodating. She is truly a huge asset to Benee Irwin - State Farm Insurance Agency."

"Amanda Knotts, is still a Super Star at Benee Irwin State Farm Office. Amanda continues to be most helpful, she makes me feel appreciate and important with all of the interactions I have had with her with my home and auto policies."

"Amanda was extremely helpful, empathetic, and truly went above and beyond to assist me. She listened, understood my situation, and made the entire process feel easy and supported. Her professionalism paired with her kindness made a stressful moment so much smoother. I’m genuinely grateful for her help and highly recommend her to anyone needing exceptional customer service.

Regards
Tosha Jeter"

"Highly professional and interactive, April did a great job.
Thanks"

"Amanda is very helpful, fast, patient and understanding. She takes the stress out of my day when I have to request paperwork."

"Amanda was very helpful with the information she provided regarding the reimbursement dividends we are having issues with (through Venmo). We are hoping to have this issue resolved by the beginning of October."

"Amanda is always helpful and answers my questions thoroughly. She is great!"

"April Ray was extremely helpful in reducing our car insurance costs. She answered our questions and explained our options to ensure we received the best results possible. We truly appreciate her assistance."

"The Benee Irwin State Farm team are top notch and will not stop until what is important to you and your family is protected.

Amanda Knotts is courteous and professional in her follow-up and diligence. When you deal with State farm, insurance is one less thing you do not have to worry about."

"April was such a great help in helping me navigate State Farm's dividend payments! Simple directions, straight to the point and a very kind agent!"

"Amanda helps speedily and professionally every time we call with a need or change. Excellent customer service care. LaDonna and I appreciate her."

"Outstanding response to my needs. Very pleased."

"Smooth process and straightforward"

"Elated to have met this exceptional person! Was very helpful and super charming ...easy to see she has a great personality and loves helping others! A+++!!"

"Mrs April Ray did a fantastic job with my account Thank you so much"

"Been a customer for years and Amanda is my favorite person to deal with, she’s so funny and easy to deal with. Always quick and thorough."

"I have been with Beene since 1988 with all my insurance needs (life/home and auto) and have always been well taken care of. Recently, April called me just to advise me that I was receiving a reduction in one of my auto insurance premiums. While looking at my account, she inquired about a couple things with my life and auto insurance that needed to be updated and saved me even more during this call. I truly appreciate her professionalism and attention to detail in servicing my account and look forward to working with her in the future. Definitely 5 stars for April, Benee and her entire team for all they have done for me…just wish I could say the same for the claims handling department!"

"As a consumer who appreciates customer service, my work this morning with Amanda was excellent. This agency has done a fantastic job of providing insurance services with a great level of ROI and minimal inconvenience for me."

"April was extremely professional and showed me I wasn't getting the best deal with my previous insurer. She assisted me with getting a better policy and was awesome to work with."

"Amanda is very helpful. She is very knowledgeable and also super friendly. She did a great job handling my windshield claim. Highly recommended."

"Costumer service was amazing Amy helped me get the lowest monthly cost I truly appreciate all of Amy’s help."

"I’ve been with State Farm for quite sometime but the relief and caring thoughts April has given me today I had to mention it for others to know State Farm really does have helping hands & April is one of those individuals …I cannot thank her more than enough.."

"I have been with State Farm all of my adult life because of their unbeatable rates. However, the terrible customer service, and multiple errors on my policies, from agents not paying attention, was very frustrating. I had to call about one of my vehicles, and Mrs.April picked up the phone. To my surprise, I finally had a listening ear, with friendly service. She helped me find avenues to savings and took all the stress away from updating my policies.Because of her service, I'm left to believe, there's hope for professionalism at State Farm. Thanks, Mrs.April! "Like a good neighbor, April is there!""

"I am very pleased with the service Amanda Knotts provided with her time and help getting my vehicle full covered the price of my insurance is reasonable and I’m thankful for making my insurance with Statefarm"

"I have always been insured with USAA, was looking for a better deal and Brooke was the perfect insurance agent to help with that! Over the top customer service and got me right where I needed to be for coverage! Excited to start this journey with State Farm, and so glad Brooke was who I ended up with!"